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Terms of Service

Effective date: September 16, 2026
Last updated: September 16, 2026

Welcome to cxm.co. These Terms of Service (the "Terms") are a binding agreement between you and Cxmmunity Media Co. ("Cxmmunity," "we," "us," or "our") governing your access to and use of cxm.co and the content, newsletters, and features we make available there (together, the "Site").

Please read these Terms carefully. Section 15 contains a binding arbitration provision and a class action waiver that affect your legal rights, including your right to bring a lawsuit in court and to participate in a class action. You may opt out of arbitration within 30 days as described in that section.

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Who We Are

Cxmmunity Media Co. is a media company covering gaming, anime, creator culture, and the communities around them. Our privacy practices are described in our Privacy Policy, which is incorporated into these Terms by reference.

2. Eligibility

The Site is not directed to children under 13, and you may not use it if you are under 13. If you are between 13 and 18, you may use the Site only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.

By using the Site, you represent that you meet these requirements and that you are not barred from using the Site under applicable law.

3. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. If we make material changes, we will provide a more prominent notice on the Site. Changes take effect when posted, and your continued use of the Site after that means you accept the revised Terms. If you do not agree to a change, stop using the Site.

4. Your License to Use the Site

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and view the Site and its content for your own non-commercial use. This license does not transfer any ownership rights.

5. Our Content and Intellectual Property

The Site and everything on it — articles, photography, video, graphics, layout, design, code, and the compilation of all of it — is owned by Cxmmunity or our licensors and is protected by copyright, trademark, and other laws.

"Cxmmunity," "CXM," "The Kickback," and our logos are trademarks of Cxmmunity Media Co. Nothing on the Site grants you a license to use them.

You may share links to our articles and quote short excerpts with clear attribution and a link back to the original. You may not:

  • Republish, syndicate, or redistribute our content in whole or in substantial part without our written permission
  • Use our content to train machine learning or AI models without our written permission
  • Scrape, crawl, or harvest content or data from the Site by automated means, except by a search engine crawler obeying our robots.txt
  • Remove or obscure any copyright, trademark, or attribution notice
  • Frame or mirror the Site, or present our content as your own

Third-party names, logos, artwork, and screenshots that appear on the Site belong to their respective owners and are used for editorial and identification purposes.

6. Your Submissions

You may send us pitches, tips, comments, photos, video, creator applications, contest or giveaway entries, survey responses, or other material ("Submissions"). You are responsible for your Submissions.

By making a Submission, you grant Cxmmunity a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, distribute, and display it in connection with the Site and our business, including promotion of the Site and our programs, in any media now known or later developed. You waive any moral rights in the Submission to the extent permitted by law.

You represent that you own or have the rights to your Submission, that it does not infringe anyone's rights or violate any law, and that any person appearing in it has consented to its use as described here.

We are not obligated to publish, use, keep confidential, or compensate you for any Submission, and we may remove or edit Submissions at our discretion. Do not send us anything you consider confidential or proprietary.

7. Acceptable Use

When using the Site, you agree not to:

  • Break any applicable law or regulation, or encourage anyone else to
  • Infringe or misappropriate anyone's intellectual property, privacy, or publicity rights
  • Post or transmit anything unlawful, defamatory, harassing, abusive, hateful, threatening, or sexually explicit, or anything that targets a person or group
  • Impersonate anyone, or misrepresent your affiliation with any person or organization
  • Upload or transmit malware, or otherwise interfere with the Site's operation or security
  • Probe, scan, or test the vulnerability of the Site, or breach any security or authentication measure
  • Place an unreasonable load on our infrastructure, or use bots, scripts, or automated means to access the Site except as permitted in Section 5
  • Collect or harvest personal information about other users
  • Use the Site for any commercial purpose we have not authorized in writing

8. Newsletters and Communications

If you subscribe to a newsletter or sign up for updates, you consent to receive email from us at the address you provide. Every marketing email includes an unsubscribe link, and you can unsubscribe at any time. We may still send you non-marketing messages about your account or a request you have made.

9. Advertising, Sponsored Content, and Affiliate Links

The Site carries advertising, and we publish sponsored content and brand partnership coverage. We identify sponsored, paid, and partner content as required by the FTC's endorsement guidelines. We may also use affiliate links, meaning we could earn a commission when you buy something after clicking one, at no additional cost to you.

Advertising and commercial relationships do not dictate our editorial coverage. Advertisements and sponsored placements are the responsibility of the advertiser, and we do not endorse or guarantee any advertised product, service, or claim. Any dealing you have with an advertiser is between you and them.

10. Events, Contests, and Promotions

We run events, tournaments, contests, giveaways, and promotions. Each may have its own rules, eligibility requirements, and terms. Where those rules conflict with these Terms, the specific rules control for that promotion. Void where prohibited.

11. Third-Party Links and Services

The Site links to third-party websites and services, including social platforms, our newsletter provider, our store, and our community spaces. We do not control them and are not responsible for their content, products, terms, or privacy practices. Your use of a third-party service is governed by that service's own terms.

12. Copyright Complaints

We respect intellectual property rights and respond to valid notices under the Digital Millennium Copyright Act. If you believe content on the Site infringes your copyright, send a written notice to partner@cxmmunitymedia.co with the subject line "DMCA Notice," including:

  • Your physical or electronic signature
  • Identification of the copyrighted work you claim has been infringed
  • Identification of the material you claim is infringing, and where it appears on the Site
  • Your name, address, telephone number, and email address
  • A statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf

We may remove or disable access to material we believe in good faith is infringing, and we may terminate access for repeat infringers. If you believe your material was removed in error, you may send a counter-notice to the same address.

13. Termination and Availability

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including a violation of these Terms. We may also change, suspend, or discontinue any part of the Site at any time without liability to you.

Sections that by their nature should survive termination — including Sections 5, 6, 14, 15, 16, and 17 — will survive.

14. Disclaimers and Limitation of Liability

The Site is provided "as is" and "as available." To the fullest extent permitted by law, Cxmmunity disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, timely, or error-free, that defects will be corrected, or that the Site is free of harmful components. Our content is provided for general information and entertainment. It is not professional, legal, financial, medical, or investment advice, and you should not rely on it as such.

To the fullest extent permitted by law, Cxmmunity and its officers, directors, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of the Site, whether based in contract, tort, strict liability, or any other theory, even if we have been advised of the possibility of such damages.

Our total liability for all claims relating to the Site will not exceed one hundred U.S. dollars (US$100).

Some jurisdictions do not allow certain warranty disclaimers or liability limitations, so parts of this section may not apply to you. In that case, our liability is limited to the greatest extent permitted by law.

15. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights.

Informal resolution first

Before starting an arbitration, you agree to try to resolve the dispute informally by emailing partner@cxmmunitymedia.co with a description of the dispute and the relief you seek. We will do the same. If we cannot resolve it within 60 days, either of us may begin arbitration.

Agreement to arbitrate

You and Cxmmunity agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Site will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver

You and Cxmmunity agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

Your right to opt out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing partner@cxmmunitymedia.co with the subject line "Arbitration Opt-Out" and including your name and the email address you use with the Site. Opting out will not affect any other part of these Terms, and it will not affect your use of the Site.

Exceptions

Either of us may bring an individual claim in small claims court if it qualifies, and either of us may seek injunctive relief in court to protect intellectual property rights. If the class action waiver is found unenforceable as to a particular claim, that claim will proceed in court and the rest of this section still applies.

Jury trial waiver

Where a dispute proceeds in court rather than arbitration, you and Cxmmunity each waive any right to a jury trial to the fullest extent permitted by law.

16. Governing Law and Venue

These Terms and any dispute arising from them are governed by the laws of the State of Georgia, without regard to its conflict of laws rules. Subject to Section 15, you and Cxmmunity agree to the exclusive jurisdiction and venue of the state and federal courts located in Fulton County, Georgia, and you waive any objection to that venue.

17. Indemnification

You agree to indemnify, defend, and hold harmless Cxmmunity Media Co. and its officers, directors, employees, contractors, and agents from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys' fees, arising out of or related to your use of the Site, your Submissions, or your violation of these Terms or any law or third-party right.

18. General

  • Entire agreement. These Terms, together with our Privacy Policy and any promotion-specific rules, are the entire agreement between you and Cxmmunity regarding the Site.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, financing, or sale of assets.
  • Force majeure. Neither party is liable for a failure to perform caused by events beyond its reasonable control.
  • No third-party beneficiaries. These Terms do not create rights for anyone other than you and Cxmmunity.
  • Headings. Section headings are for convenience only and do not affect interpretation.

19. Contact Us

Questions about these Terms:

Cxmmunity Media Co.
Email: partner@cxmmunitymedia.co
Subject line: "Terms of Service"

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